Hours, Rates and Terms

Hours: 9:00 AM to 7:00 PM Monday – Friday; other times by special arrangement

Rate:s: $95 for the first hour; $22.50 per quarter hour thereafter

You can get up to 10% off our regular rates bu participating in out pre-paid time discount program.

Terms:

• There is a minimum charge of one hour for all calls for on-site or in-shop work
• Time after one hour is billed in 1/4 hour increments; billed to the closest 1/4 hour
• Support service by phone, email or performing research for a client will be billed in five minute increments with a minimum charge of $7.50.
• Payment is expected at time of service unless prearranged otherwise.
• Sunday and holiday rates are billed at time and a half of normal rates
• There is a $25 charge on returned checks.
• Bills unpaid past 30 days will be assessed a late payment fee of 3% of the total bill each month.
• Deliverables are deemed "accepted" by the Client unless notified of contrary in writing within 5 days
• All legal expenses resulting from collecting unpaid deliverables are the responsibility of the Client